Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions, such as applying for reimbursement, updating personal information and accessing company benefits information -- which was once largely paper-based, or otherwise would have been maintained by management or administrative staff.
An employee self service system entails the following features for employees:
For employers, self service entails the following features:
In an increasingly competitive employee talent market, employee self-service technology helps to create a positive work culture and to retain talent by giving workers direct control over their employment information.